SHIPMENT OF YOUR PACKAGE
The goods will be delivered by post (Chronopost, Colissimo or Lettre Suivie) to the delivery adress supplied by the client. Packages become the responsibility of the customer as soon as they are entrusted to the carrier. In the case of a lost or damaged parcel, refunded by La Poste, we can send the goods again. In the case of a package marked "Delivered" on the La Poste site but not received, or in any other case not refunded by La Poste, you must turn to the carrier.
Orders are processed within working seven days following the date on which the order was placed. We usually ship the parcels the day after the validation of your order, unless we have an unexpected stock shortage on a product, or during exceptionally period. Delivery times vary according to the country of destination. As a guideline 48 hours for France and 8 days for other EU countries.
Delivery charges vary depending on the weight of your package and your choice of delivery method.
You can pick up your order free of charge in our shop in DÉGAGNAC (46340) on the village square next to the post office.
In addition to France and Overseas, we deliver in Europe and internationally to the following countries: Germany, Austria, Belgium, Bulgaria, Cyprus, Croatia, Denmark, Spain (including specific territories), Estonia, Finland, Greece, Hungary, Iceland, Italy, Latvia, Lithuania, Luxembourg, Maghreb, Malta, Norway, Netherlands, Poland, Portugal (including specific territories), Republic of Ireland, Czech Republic, Romania, Kingdom -United Kingdom, Slovakia, Slovenia, Sweden and Switzerland.